Open Day - Feedback Survey

The Vita-Salute San Raffaele University is a point of reference in the field of university education, as one of the top academic institutions in Italy for Medicine, Psychology and Philosophy.

Open Days are a gret occasion for a direct contact with the academic representatives and with the administrative staff so that prospective students can be guided and informed on all aspects concerning life and study in our institution. Open Days are organized throughout the year and last one hour.

We suggested our client to use Typeform to gain important insights about one of the last event.

Here are the main results:

206 responses collected with a completion rate of 56,9% on an average time to complete of 01:39 minutes.

Prospective students were pretty happy about the overall organization of the event since they rated it with a score between 4-5. 

"Magistrale in Medicina e Chirurgia" (Master of Science in Medicine and Surgery) is on top of preferences.

The information provided about the course proved to be crystal clear as you can see from the images of the survey. 

But most importantly: prospective students wish to study at the university after the event.

Open Days definitely worth the effort and Typeform helped to show that!

Open Day - Feedback Survey

The Vita-Salute San Raffaele University is a point of reference in the field of university education, as one of the top academic institutions in Italy for Medicine, Psychology and Philosophy.

Open Days are a gret occasion for a direct contact with the academic representatives and with the administrative staff so that prospective students can be guided and informed on all aspects concerning life and study in our institution. Open Days are organized throughout the year and last one hour.

We suggested our client to use Typeform to gain important insights about one of the last event.

Here are the main results:

206 responses collected with a completion rate of 56,9% on an average time to complete of 01:39 minutes.

Prospective students were pretty happy about the overall organization of the event since they rated it with a score between 4-5. 

"Magistrale in Medicina e Chirurgia" (Master of Science in Medicine and Surgery) is on top of preferences.

The information provided about the course proved to be crystal clear as you can see from the images of the survey. 

But most importantly: prospective students wish to study at the university after the event.

Open Days definitely worth the effort and Typeform helped to show that!

Open Day - Feedback Survey

The Vita-Salute San Raffaele University is a point of reference in the field of university education, as one of the top academic institutions in Italy for Medicine, Psychology and Philosophy.

Open Days are a gret occasion for a direct contact with the academic representatives and with the administrative staff so that prospective students can be guided and informed on all aspects concerning life and study in our institution. Open Days are organized throughout the year and last one hour.

We suggested our client to use Typeform to gain important insights about one of the last event.

Here are the main results:

206 responses collected with a completion rate of 56,9% on an average time to complete of 01:39 minutes.

Prospective students were pretty happy about the overall organization of the event since they rated it with a score between 4-5. 

"Magistrale in Medicina e Chirurgia" (Master of Science in Medicine and Surgery) is on top of preferences.

The information provided about the course proved to be crystal clear as you can see from the images of the survey. 

But most importantly: prospective students wish to study at the university after the event.

Open Days definitely worth the effort and Typeform helped to show that!

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.

Net Promoter Score for Customer satisfaction after 14 months bike's ownership

For our client MV Agusta, a legendary Italian brand of motorcycles, we suggested using Typeform to assess customer satisfaction after 14 months of the bike's ownership.

For this survey we used a Net Promoter Score, that's to say a range from 1 to 10, to understand the willingness of the customers in recommending a MV Agusta bike to a friend or a relative and, in general, the level of happiness in purchasing MV Agusta models and the satisfaction with the Customer Service provided.

Here are the main insights to show:

240 responses collected with a completion rate of 66,3% on an average time to complete of 05:35 minutes.

Net Promoter Score helped our client to gain strategical feedback from the survey and Typeform proved to be a great tool to build trust and nurture the relationship with the customers. See the results shown in the pictures and the average score calculated on the top right corner of the each page.